You can expect a response to your email inquiry within 5 working days from the planning officers in Tonbridge and Malling. If they can't respond within that timeframe, they'll let you know when you can expect a detailed reply.
To summarize:
| Inquiry Type | Response Time |
|---|---|
| Email Inquiry | Within 5 working days |
| Phone Call | Within 48 hours |
Keep in mind that if the assigned officer is on leave, there may be a slight delay in their response. If you have any urgent matters, consider reaching out via phone for quicker assistance.