To get updates on your report, you should provide your benefits claim reference number and National Insurance Number to track your Housing Benefits or Council Tax support changes. Unfortunately, if you're reporting suspected benefit fraud, you won't receive progress reports on that investigation.
You can manage your account and track updates online through the following avenues:
| Service | Access Link |
|---|---|
| Report change in circumstances | Report Change |
| Report suspected benefit fraud | Report Fraud |
| View council housing rent and finance | My Account |
For specific updates regarding a report or to provide further information, contacting the relevant department directly may be the most effective approach.