Welwyn Hatfield doesn’t handle potholes itself — Hertfordshire County Council does. To report one, you’ll need to contact Hertfordshire County Council directly, and they also deal with any pothole-related insurance claims.
| What to do | Details |
|---|---|
| Who handles potholes | Hertfordshire County Council |
| What Welwyn Hatfield says | Most roads in the borough are maintained by Hertfordshire County Council, so Welwyn Hatfield can’t assist with potholes |
| If you want compensation | Make an insurance claim or report the issue to Hertfordshire County Council |
If you think the pothole has caused damage, Welwyn Hatfield says you should write with the full details, including the date and time, what happened, photos, and any receipts or other evidence.