Welwyn Hatfield’s records show a few services that should go to Hertfordshire County Council rather than the borough council. Here’s the current list from published council information.
| Service | Contact Hertfordshire County Council? |
|---|---|
| Adult social services | Yes |
| Births, deaths, marriages and citizenship | Yes |
| Children’s services and schools | Yes |
| Driver training courses | Yes |
| Fire and rescue | Yes |
| Highways, roads and pavements, including streetlights, potholes and roadworks | Yes |
| Household waste and recycling centres (local tips) | Yes |
| Libraries and archives | Yes |
| Trading Standards | Yes |
| Parking restrictions and changes to public highway land | Yes |
| Potholes and pothole insurance claims | Yes |
| Trees maintained by Hertfordshire County Council | Yes |
| Tree-related damage to footpaths or drives caused by street trees | Yes |
| Adult safeguarding concerns | Yes |
| Child safeguarding concerns | Yes |
| Aids and adaptations requests for council tenants | Yes |
| Collection of medical equipment and alarms supplied by Health and Community Services | Yes |
If it helps, Welwyn Hatfield also says general enquiries for borough services should go to its own contact team, while children’s and adult services, registration services, and highways issues are handled by Hertfordshire County Council.