For noise complaints in West Berkshire, you'll typically receive an acknowledgment within five working days. Following this, the council aims to conduct an initial assessment within 30 working days. If the matter requires further investigation, it may take additional time, depending on the specifics of the situation.
Here's a quick summary of the relevant response times:
| Action | Timeframe |
|---|---|
| Acknowledgment of complaint | 5 working days |
| Initial assessment | 30 working days |
If you're planning to report a noise nuisance, you can do so online via this page. It's always good to follow up if you don’t hear back within these timeframes!