If your bus pass is lost or damaged, you will need to apply for a replacement. Here’s what you need to know about the process and costs involved:
| Condition | Cost | Details |
|---|---|---|
| Lost or damaged | £16.50 | You can apply online or send a cheque/postal order to the council. |
| Expired | Free | You're entitled to a free replacement. Contact the Concessionary Fares Team. |
| Stolen | Free | If you provide a valid crime reference number, the replacement fee will be waived. |
You can easily apply online for a replacement bus pass by visiting this link. Make sure to keep your pass safe to avoid additional costs!