West Lothian’s main public contact hours are Monday to Thursday from 9am to 4.30pm, and Friday from 9am to 3.30pm for the phone line used to book in-person customer information appointments. For the council’s Customer Service Centre, published contact hours are Monday to Friday 08:00–17:00.
| Service | Opening hours |
|---|---|
| CIS appointment phone line | Monday to Thursday: 9am - 4.30pm |
| Friday: 9am - 3.30pm | |
| Customer Service Centre (phone/email/online enquiries) | Monday - Friday: 08:00-17:00 |
If you meant a particular council office or service desk, West Lothian has different hours for different locations, but the general enquiry line and booking line are as above.