West Lothian Council offers several options for hearing-impaired callers. The main ones are textphones, a loop system in council offices, and in some cases Contact Scotland for people whose first language is BSL.
| Support option | Details |
|---|---|
| Textphone | Text phones are available for people with a hearing impairment. The number given in council information is 01506 591652 in some places, and 18001 01506 464427 in others. |
| Loop system | A loop system is available in all offices. |
| British Sign Language support | If BSL is your first language, you can contact the council using the Contact Scotland app. |
There’s also a general interpretation and translation service on 01506 280000 if you need communication support alongside the hearing-related options.