When making an escalated complaint to Ards and North Down, you'll need to provide specific information to ensure it is processed efficiently. Below is the key information you should include:
| Information Required | Description |
|---|---|
| Your Name | Full name of the complainant. |
| Contact Information | Phone number and/or email address for communication. |
| Details of the Original Complaint | Summarize the initial complaint, including dates. |
| Reasons for Escalation | Explain why you are escalating the complaint. |
| Any Supporting Documents | Include copies of any relevant documents or evidence. |
It's important to be as clear and thorough as possible in your submission. For further guidance, you can check more details on how to complain through the council's How do I Complain? page.