Yes, you can escalate your report if you don't receive a response. Ards North Down provides a process for doing this as part of their complaints procedure.
Here’s a quick glance at the steps to escalate your complaint:
| Step | Description |
|---|---|
| 1. Initial Complaint | Submit your initial complaint through the appropriate channels. |
| 2. Wait for Response | Allow time for the council to respond. |
| 3. Request Internal Review | If no response, you can request an internal review of your complaint. More details can be found here. |
If you are facing delays, it's important to follow up or check the complaints guide for further instructions.