If you're experiencing a delay in getting a response to your urgent enquiry, it's best to follow up through the appropriate channels. You can submit a complaint or request an internal review if your enquiry is still unresolved. Here's a summary of your options:
| Action | Description | Link |
|---|---|---|
| Submit a Complaint | If unsatisfied with the response, file a formal complaint. | How do I Complain? |
| Request an Internal Review | If you feel your complaint has not been handled properly. | Requesting an Internal Review |
You can also use the general inquiry form to follow up on your issues if needed. Just ensure that you provide as much detail as possible. For general enquiries, you can reach out here.