You can apply for Housing Benefit online if you’re in supported or temporary accommodation, or if you’re of Pension Credit age. Birmingham says everyone else should normally claim Universal Credit for help with rent instead.
| What to do | How Birmingham says to do it | Link |
|---|---|---|
| Make a new Housing Benefit claim | Complete the online claim form | make a new claim |
| Upload evidence if asked | Upload the evidence Birmingham has requested online | upload evidence |
A few practical points: you can save an unfinished online claim and return to it within 14 days using your Citizen Access Key. If Birmingham later asks for evidence, you need to provide it within one month of making the claim.