If you're having difficulty making a payment in Birmingham, there are several options available to assist you. It's important to contact the relevant council department as soon as possible to discuss your situation and explore your options.
| Action | Details |
|---|---|
| Set Up a Payment Plan | If you can't pay in full, you can create a payment plan through the Collect Portal. You will need to provide financial details for assessments if the plan exceeds 12 months. |
| Contact the Revenues Enforcement Service | If you are struggling with Council Tax, business rates, or sundry debts, immediately contact the service at 0121 808 0075 during office hours (9:00 am to 5:00 pm, Monday to Friday). |
| Dispute Your Debt | If you believe you have been billed incorrectly, complete the online contact form for disputes or call the appropriate number directly for further assistance. |
| Seek Financial Help | Explore options for Council Tax support or exemptions and consider reaching out to independent debt advice organisations for additional support. |
It's crucial to act quickly to prevent the situation from worsening, as failing to keep up with payments could result in additional recovery charges or enforcement actions. Always keep communication open with the council to find the best solution.