If you're having difficulty making a payment, it's important to act quickly and reach out to the relevant council department for assistance. You have several options depending on the type of payment you're struggling with.
| Type of Payment | Contact Method | Notes |
|---|---|---|
| Council Tax | Complete the payment arrangement for Council Tax form | Set up a payment arrangement if you've received a liability order. |
| Sundry Debt | Phone the Sundry Debts Team at 0121 675 2420 or 0121 303 3350 | Discuss options if you can't pay, disagree with the amount, or have legal notices for non-payment. |
| Invoices from the Council | Phone 0121 303 5530 | Contact immediately if unable to pay an invoice. |
| Business Rates | Contact the business rates team | Discuss your situation so they can check for discounts, reliefs, and potentially review your payment plan. |
| Rent Payments | Phone the Rent Service at 0121 675 2006 | They can help you access independent debt advice and discuss repayment options. |
Don’t wait until the situation escalates; reach out as soon as you can to explore your options.