If your bin has been missed even after reporting it, you should know that Bolton's policy states they will not return to empty it before the next scheduled collection. However, if your bin was not collected and it wasn't due to reasons like it being on private land or access issues, you can contact them before 5 PM the next working day after the missed collection, and they will arrange to empty it within two working days.
Here’s a quick summary of what you can do if your bin is missed:
| Action Required | Timeframe |
|---|---|
| Report missed collection | Before 5 PM the next working day |
| Collection of missed bin | Within two working days |
Make sure to check that your bin is out and accessible for the next scheduled pickup, and keep an eye on the collection calendar to avoid future missed collections. For more details, you can report a missed bin online.