Cherwell District Council’s public-facing office hours are Monday to Friday, 8:45am to 5:15pm, and visits are by appointment only.
| Service / location | Opening hours |
|---|---|
| Council offices for public appointments | Monday to Friday, 8:45am to 5:15pm |
| Noise investigation out-of-hours service | Thursdays, Fridays and Saturdays, 6pm to 3am |
| Christmas Eve | 9:00am to 3pm |
| Christmas Day | Closed |
| Boxing Day | Closed |
| Monday 29 December | Closed |
| Tuesday 30 December | Open as usual 9:00am to 5:15pm |
| Wednesday 31 December | Open as usual 9:00am to 5:15pm |
| New Year’s Day | Closed |
| Friday 2 January | Open as usual 9:00am to 5:15pm |
If you meant general customer access, the key detail is that Cherwell now handles in-person visits through pre-booked appointments rather than walk-ins.