Coventry City Council can be contacted online, by phone, by email, in writing, or in person. The quickest option for most issues is usually one of the online forms, but there are also direct contact details below.
| Contact method | Details |
|---|---|
| Online | Use the council’s online forms, including the Speak Up compliments, comments and complaints form |
| customer.services@coventry.gov.uk | |
| Telephone | 08085 834333 |
| Freephone for complaints/comments/compliments | 08085 834 333 |
| In writing | Resident Experience, PO Box 7097, Coventry CV6 9SL |
| In person | Customer Service Centre at Central Library |
| Customer Service Centre opening times | 9am - 5pm, Monday, Wednesday, Thursday, Friday; 10am - 5pm Tuesday (excluding public holidays) |
| Social media | Facebook.com/coventryc, X @Coventrycc, Instagram @coventrycitycouncil |
If you need help with a complaint, Coventry also accepts complaints via your local Councillor, MP, or another elected official. For other service issues, the council says the online reporting forms are usually the fastest route.