Coventry City Council says you can make a complaint online, by email, by phone, in writing, or in person. The easiest route is the online Speak Up form, but you can use whichever method suits you best.
| Way to complain | Details |
|---|---|
| Online | Speak Up compliments, comments and complaints form |
| customer.services@coventry.gov.uk | |
| Phone | 08085 834333 |
| In writing | Resident Experience, PO Box 7097, Coventry CV6 9SL |
| In person | Customer Service Centre at Central Library |
| Social media | Facebook.com/coventryc, X @Coventrycc, Instagram @coventrycitycouncil |
When you complain, Coventry asks you to say what has gone wrong, how it has affected you, and what outcome you want. If you’re complaining about planning specifically, you can also use the Speak up, we’re listening online form or write to the Customer and Performance Manager at PO Box 7097, Coventry, CV6 9SL.