If your bin collection was missed during a holiday, you should first ensure that your bin was placed out for collection by 7am and was visible without obstruction. If it meets these criteria, you can report the missed collection online after 5pm on the day of the scheduled collection.
Here's a quick overview of the steps to follow:
| Step | Action |
|---|---|
| 1 | Check your bin placement (was it out by 7am and visible?). |
| 2 | Look for a tag on your bin that explains why it wasn't collected. |
| 3 | If your bin was placed correctly and you find no tag, report the missed collection online after 5pm. |
| 4 | Wait for the next scheduled collection if reporting is not possible. |
For more details or to report the missed collection, you can apply online. If your collection consistently faces issues, consider checking the council's guidance on proper bin placement and items allowed in different bins.
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