Durham lets you apply for a bus pass online, by post, or in person at a Customer Access Point. If you’re applying for an older person’s pass or a disabled person’s pass, you’ll need supporting evidence and a photo.
| Pass type | How to apply | What you need |
|---|---|---|
| Older person’s bus pass | Apply online | Proof you live in County Durham, proof of age, and a clear photograph |
| Disabled person’s bus pass | Apply online | Proof you live in County Durham, proof of your condition or qualifying benefit, and a clear photograph |
| Disabled person’s plus companion bus pass | Apply online | First prove eligibility for a standard pass, then provide separate evidence for a companion |
You can also apply by post using the relevant PDF form, or in person at a Customer Access Point, where you’ll need to make an appointment in advance. If you want, I can also set out the evidence Durham asks for under each bus pass type.