When calling customer service for Council Tax inquiries in East Lothian, it's essential to know that the lines are particularly busy during this time of year due to the issuing of 55,000 annual bills. The team takes calls during the following hours:
| Day | Time |
|---|---|
| Tuesday | 9am - 1pm |
| Thursday | 9am - 1pm |
| Friday | 9am - 1pm |
Lines are closed on Mondays and Wednesdays. Given the current workload, there may be longer wait times than usual, so patience is appreciated. If you need assistance outside of these hours, consider using the Council Tax enquiry form for a quicker response.