The time it takes for the council to respond to your appeal generally depends on the complexity of your case. However, once your appeal is heard, the Appeals Panel will notify you of the outcome within 14 days.
Here’s a summary of the appeal process timelines related to care assistance:
| Step | Timeframe |
|---|---|
| Notification of decision | Within 14 days after the meeting |
You’ll be kept informed of the progress throughout the process. If you have further concerns or are dissatisfied with the outcome, you can pursue your complaint as outlined in the council's Complaints Handling Procedure. For more information, you might want to check the council's website on appeals.