The resolution process for addressing antisocial behaviour involves several steps designed to facilitate amicable solutions between disputing parties. Here’s a breakdown of the timeline:
| Step | Description |
|---|---|
| 1. Referral Received | Resolution officers receive a referral from partners indicating an opportunity for assistance. |
| 2. Initial Meetings | Officers meet with each party separately to understand their perspectives and feelings. |
| 3. Common Ground Assessment | Officers encourage practical solutions without taking sides. |
| 4. Mediation | Resolution officers may facilitate a meeting or act as go-betweens if direct interaction is difficult. |
| 5. Agreement Reached | Once a resolution is found, officers monitor the situation to ensure satisfaction from all parties. |
| 6. Reporting | The process concludes with reporting back to the referrer and partners about the outcome. |
The entire timeline can vary depending on the complexity of the dispute and the willingness of parties to cooperate. If you need assistance, consider reaching out to the resolution service directly through the East Lothian Council's Antisocial Behaviour page.