If you have a complaint about your Council Tax, East Lothian provides a clear process for addressing it. You should immediately contact the Council Tax team if you disagree with your charge or if you think your Council Tax band is incorrect.
Here's a quick summary of the steps you can take:
| Step | Action |
|---|---|
| 1 | Contact the Council Tax team to discuss your query. |
| 2 | If not satisfied with their response, submit a formal appeal in writing, stating your reasons. |
| 3 | If you are still dissatisfied, you can escalate to the Local Taxation Chamber within 4 months of the council's response. |
For further assistance, you can reach out directly to the Council Tax team at 01875 824314 or complete the Council Tax Enquiry Form to submit your complaint. It's important to document your concerns and keep records of your communications when addressing the issue.