Edinburgh usually inspects a reported pothole within five working days, then the repair time depends on its risk category. For the most common medium-risk cases, it’s usually much quicker on average, but it can take up to 60 working days in busy periods.
| Risk category | Usual repair timescale |
|---|---|
| Category 1 – critical risk | Repaired within 24 hours |
| Category 2 – high risk | Repaired within five working days |
| Category 3 – medium risk | On average around X working days; can take up to 60 working days during busy periods |
| Category 4 – low risk | No specific timescale for repair |
| Category 5 – no risk | No action needed |
If you’re reporting one online, Edinburgh says an inspector will usually visit within five working days, excluding public holidays.