The City of Edinburgh Council offers phone support with specific opening hours for various services. The general Council Tax and benefits helpline, for instance, is available during normal business hours. Here's a quick overview of key phone support hours:
| Service | Phone Number | Opening Hours |
|---|---|---|
| Council Tax and Benefits | 0131 608 1111 | Mon-Thu: 9am - 4:30pm; Fri: 9am - 3pm |
| Social Care Direct | 0131 200 2324 | 24 hours (emergencies) |
| Customer Care | 0131 200 2300 | 24 hours |
| Repairs Direct | 0131 200 2345 | 24 hours (emergencies) |
| Waste and Environmental | 0131 608 1100 | 24 hours (emergencies) |
| Emergency Council Number | 0131 200 2000 | 24 hours |
For quicker assistance, it's recommended to use the online services where possible. If you need to get in touch with a specific service, be sure to call during the designated hours.