Immediate road problems that pose dangers are classified as critical risks. Here are the types of issues considered emergencies or immediate dangers:
| Type of Issue | Description |
|---|---|
| Road, footway, or cycleway defects | Represents a clear and immediate danger to safety. |
| Missing ironworks | Such as manholes and gully grills. |
| Damaged pedestrian guard rails | Likely to cause injury. |
If you encounter one of these issues, it's vital to report it promptly. For emergencies, you can contact the council at 0800 23 23 23 from Monday to Thursday between 8am and 5pm, and Friday from 8am to 3:40pm. During weekdays from 5pm to 8am and on weekends, call 0131 200 2000.