If it’s noise nuisance, Folkestone & Hythe asks you to report it through the noisy neighbours page, usually via MyAccount. You should include as much detail as you can so the council can assess the issue properly.
| How to report | What to include | What happens next | Link |
|---|---|---|---|
| Online form | Address the noise is coming from, the name of the person responsible, what the noise is like, and when/how often it happens | The case is allocated to an officer, who will usually try to resolve it informally first | report a noisy neighbour |
| Guest User option | Same details as above, if you don’t want to use MyAccount | The council will review the report and may investigate or take formal action if needed | report a noisy neighbour |
Folkestone & Hythe says MyAccount is available 24/7 and is the quickest way to report. If the noise is from a construction site, demolition work, or a business, there’s a separate reporting route for that on the council website.