You can report missed bin collections online, as there's no mention of reporting them via phone. Gravesham encourages residents to use their online reporting form for this purpose.
Here’s a quick overview of what you need to keep in mind when reporting a missed collection:
| Criteria for Reporting | Details |
|---|---|
| Collection Timeframe | Must be reported within two working days of the missed collection |
| Presentation | Bin/sack must be out before 7am on the scheduled collection day |
| Incorrect Materials | Ensure no contamination in the bin |
| Recent Collection Day | Verify you haven't mistakenly missed the collection due to changes or errors |
If you believe your bin was missed and meets these criteria, you can report a missed bin or sack online.