Gravesham asks you to report a noise complaint through its online reporting form, and it recommends trying a polite word with the person making the noise first if it’s safe to do so. If the noise keeps happening, you can submit the complaint online.
| Step | What to do | Notes |
|---|---|---|
| 1 | Speak to the person making the noise, if it’s safe | Gravesham says this often resolves the issue without needing council action |
| 2 | Use the online reporting form | This is the council’s main route for reporting a noise nuisance |
| 3 | Provide key details | Your name, address, email, phone number, the noise location, and details of the disturbance |
| 4 | Wait for the council to assess it | Gravesham says it aims to contact you within 5 working days after receiving your complaint |
| 5 | Keep a log of disturbances | The council may send a complaint package and ask you to record incidents using The ASB App or log sheets |
You can start here: Report a noise nuisance
Gravesham says it can only deal with noise from a known address or specific location, and it may not be able to help with issues like raised voices, footsteps, or general day-to-day noise.