To report a problem to Gravesham Council, you have several options depending on the nature of your issue. Generally, complaints can be made online, by phone, or via email.
Here’s a quick summary of the ways you can report a problem:
| Method | Details |
|---|---|
| Online Form | Use the official complaint form for various issues. |
| Phone | Call customer services at 01474 337000. |
| Email customer.services@gravesham.gov.uk with the subject 'make a complaint'. | |
| In Writing | Send a letter to the council or visit their offices. |
Make sure to provide detailed information about your complaint to help speed up the resolution process. If your complaint isn't addressed satisfactorily after these steps, you can also refer it to the Local Government Ombudsman for further action.