In Harrow, when you report a pothole, the council aims to respond within 10 working days. A highway supervisor will then assess the pothole to determine the severity and risk for road users before prioritizing the repair.
Here's a quick overview of the process:
| Step | Timeframe |
|---|---|
| Response to report | Within 10 working days |
| Assessment of pothole | Immediate upon report |
| Prioritization of repair | Based on severity |
If you notice any potholes, you can report them online through the council's website. Check it out here.