If your missed collection hasn't been resolved by the next working day, you should take the following steps:
Here’s a quick overview:
| Step | Action Required |
|---|---|
| Check missed roads | Confirm if your road is listed on the missed roads page. |
| Report missed collection | Report by 5 PM the next working day if your road isn't listed. |
| Use correct bags | Ensure you used the correct sacks for collection. |
| Place out on collection day | Leave waste at the boundary by 7 AM on your collection day. |
For more details or to report a missed collection, you can visit report a missed collection online.