If your missed waste collection issue isn't resolved by the next working day, you should check if your road is listed on the missed roads page. If it is, simply leave your waste out for collection the following day. If it's not listed and the collection isn't made, you should report it as a missed collection before 5 PM the next working day.
Here's a quick summary of what to do:
| Step | Action Required |
|---|---|
| Check your road's status | Visit the missed roads page |
| If your road is not listed | Report the missed collection by 5 PM the next working day |
| Leave your waste out for collection | Make sure to put your waste at the boundary by 7 AM on collection day |
If you need to report a missed collection, you can do it online here.