What Should I Do If My Missed Collection Is Not Resolved in the Next Working Day?

AI Summary

If your missed collection hasn't been resolved by the next working day, you should take the following steps:

  1. Check if your road is on the missed roads list. If it is, leave your waste out for collection the next working day without needing to report it again.
  2. If your road isn’t listed, report the missed collection by 5 PM the following working day.
  3. Ensure your waste meets collection criteria, such as using the correct bags and placing your rubbish out by 7 AM on collection day.

Here’s a quick overview:

Step Action Required
Check missed roads Confirm if your road is listed on the missed roads page.
Report missed collection Report by 5 PM the next working day if your road isn't listed.
Use correct bags Ensure you used the correct sacks for collection.
Place out on collection day Leave waste at the boundary by 7 AM on your collection day.

For more details or to report a missed collection, you can visit report a missed collection online.