If your road is not listed on the missed collection page and your waste has not been collected, you should report a missed collection. Here are the steps to take:
- Check that your road is not on the missed collection page.
- Ensure that:
- Your rubbish was left at your home's boundary by 7am on your collection day.
- You used the correct bags for waste.
- Your bags have not been 'stickered' (indicating items that cannot be collected).
- You can report the missed collection until 5pm the following working day via the online form on the report a missed collection page.
Make sure to act promptly, as collections aim to be completed the next working day.