If your waste was not collected on the scheduled day in Havering, you can take a few straightforward steps to report it.
| Step | Action |
|---|---|
| Check Collection Status | Verify if your road is listed on the missed roads page. |
| Confirm Correct Collection Day | Ensure it is actually your collection day; check if it's marked as completed. |
| Contact Deadline | You have until 5 PM the next working day to report a missed collection. |
| Set Out Waste | Leave your waste at the boundary by 7 AM on the next working day. |
| Use Correct Bags | Make sure you're using the correct bins or bags without any stickered items. |
| Report Online | Use the online reporting form if your road isn't listed. Report a missed collection. |
If you notice that stickers were placed on your sacks, it indicates the presence of incorrect items, which you will need to remove before the next collection. If you're reporting for clinical waste that was missed, you should call 01708 432563 during working hours for assistance.
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