If your waste has not been collected but your road is not listed among the missed collections, you can report a missed collection. It’s important to check the following before reporting:
| Criteria | Action |
|---|---|
| Your road is not listed on the missed roads page | You can report it as a missed collection |
| Collection was marked as completed | Do not report it if collections are marked |
| Bags were used correctly | Ensure correct bags were used |
| Rubbish was out by 7am on collection day | Make sure to have it out on your next collection day |
You have until 5pm the following working day to report your waste as missed. You can report a missed collection here.
Make sure to follow the guidelines to ensure efficient handling of your report!