If your waste was not collected but your road isn't listed among the missed collections, you should report it as a missed collection. You have until 5pm the following working day to do so.
Here's a quick overview of what to do:
| Action | Details |
|---|---|
| Check the missed roads page | Confirm your road is not listed here. |
| Report the missed collection | You can do this via the online form provided on the missed collection page. |
| Collecting missed waste | Crews aim to collect missed waste the next working day. |
Make sure to follow the collection guidelines for your next scheduled collection as well!