If you mean a Housing Benefit claim, Hounslow says landlords can check the status of a tenant’s claim through an online landlord account. You’ll need to register for an account first if you don’t already have one.
| What to do | How |
|---|---|
| Sign in | Sign in to your landlord account |
| Register for access | Contact the council with your full name and address, landlord reference number, and a valid email address |
| What you can see | Check the status of your tenant’s claim, view payment schedules, see entitlement details, and view future amounts and due dates |
If you’re not a landlord, the published information doesn’t show a general self-service way to check a claim’s status online. You’d need to contact Hounslow about your claim.