The Concessionary Transport Unit says you can email them directly about Freedom Pass applications at bluebadge@hounslow.gov.uk. If your query is about privacy or data rights, Hounslow also lists the Information Governance Team / Data Protection Officer at InformationGovernance@hounslow.gov.uk.
| Contact reason | Contact details |
|---|---|
| Freedom Pass / Concessionary Transport Unit queries | bluebadge@hounslow.gov.uk |
| Data protection / privacy concerns | InformationGovernance@hounslow.gov.uk |
| General council contact | customerservice@hounslow.gov.uk or 020 8583 2000 |
If you’re not sure which team to use, the direct Freedom Pass contact above is the best place to start.
Sources