Yes, you can contact the Local Government and Social Care Ombudsman (LGSCO) directly for help and advice at any time. They also accept complaints that are made by third-party representatives, such as local Councillors or Members of Parliament.
Here’s the contact information for the LGSCO:
| Contact Method | Details |
|---|---|
| Mailing Address | Local Government & Social Care Ombudsman<br>PO Box 4771<br>Coventry CV4 0EH |
| Telephone | 0300 061 0614 |
| Website | LGSCO Website |
If you have already gone through the council's complaints process and are still unsatisfied, reaching out to LGSCO is a good next step.