You can find your service request number by checking your service charge invoice or rent statement, depending on the service you are inquiring about. Here's how it varies:
| Service Type | Reference Format | Where to Find |
|---|---|---|
| Leaseholder Service Charge | 10 characters starting with L | On your service charge invoice |
| Former Tenant Rent Arrears | 10 digits starting with H | On the top right corner of your rent statement or on your rent notification letter |
If you're looking to take action or need further assistance, you can visit one of the customer service centres or use the online services available. For more details, you can check the contact page.