Yes, you can track the status of your defect report. When you report a defect, the council inspects it within 5 working days to assess the safety risk and determine the repair timeline. If a repair is necessary, it may take up to 28 days to schedule and complete.
Here’s a quick overview of the process:
| Step | Details |
|---|---|
| Report defect | Provide a detailed description and location. |
| Inspection timing | Within 5 working days. |
| Repair scheduling | Up to 28 days if a repair is needed. |
If you need to provide additional evidence, you can email it along with your contact details to info@hullcc.gov.uk. For more details or to report a defect, you can report online.