When you report a defect, the typical timeframe for addressing it varies depending on the type of repair. Here's a summary of the estimated times based on the nature of the reporting:
| Type of Defect | Inspection Time | Repair Completion Time |
|---|---|---|
| General Repairs | Within 28 days | Typically within 28 days |
| Road and Pavement Defects | Within 5 working days | Up to 28 days to complete the repair |
| Urgent Repairs | Within 5 working days | Typically same day or within 24 hours for emergencies |
For road and pavement defects, inspections are conducted quickly to assess safety risks, and necessary repairs can take up to 28 days. For general repair requests, expect a typical completion time of about 28 days from the report date. If you need to report a defect, you can do so using the report form.
Related questions