You can apply for Housing Benefit online using King’s Lynn and West Norfolk’s claim form. It also checks whether you’re entitled to Council Tax Support at the same time.
| What you need | Details |
|---|---|
| Apply online | Claim Housing Benefit / Council Tax Support |
| Information to have ready | National Insurance number, income, bank account details, rent amount, and details of everyone living in your home |
| What happens next | The council decides when all the evidence is in, and will contact you if more information is needed |
| If you’re pension age | Claims can be backdated for up to three months |
| If you’re under pension age | Claims can usually be backdated for up to one month, if you give a valid reason |
If you rent from a private landlord, payments are normally made to your bank account every four weeks in arrears. In some cases, the council may pay a landlord directly.