Once you've submitted your appeal regarding Housing Benefit or Council Tax Support, the council will write to confirm the outcome of your appeal once a decision has been made. If necessary, they may request more information from you, which you must provide within one month.
Here's a quick overview of the appeal process timelines:
| Action | Timeline |
|---|---|
| Submit appeal | Within one month of decision |
| Provide additional information (if requested) | Within one month of request |
| Receive outcome of appeal | Variable, depending on case |
| Request Tribunal review (if unsuccessful) | Within one month of outcome |
If you're not satisfied with the outcome, you can have your case considered by an independent tribunal. For more details on the appeal process, you can check out the benefit appeals page.