You can apply for a Medway concessionary bus pass online, and that’s usually the quickest way. If you need help, Medway also lets you apply by phone on 01634 333 333.
| How to apply | What to do | Helpful details |
|---|---|---|
| Online | Apply online | Medway says online applications are likely to arrive quicker. It accepts electronic documents, scanned copies, or clear photos of your proof. |
| By phone | Call 01634 333 333 | Use this if you need help applying. |
| In person support | Use a public computer in Medway libraries or community hubs | This is available if you need help completing the online form. |
After you apply, Medway will review your application and, if approved, aim to issue the pass within 6 weeks. If you’re renewing, the new pass won’t be sent until 1 week before your current pass expires, and you can apply up to 8 weeks in advance.
If you want, the same page also covers older person’s and disabled person’s bus passes from Medway.