It typically takes up to 6 weeks to process a bus pass application if approved. If you are renewing a pass, it will not be sent until one week before your current pass expires.
Here’s a quick summary:
| Process | Timeframe |
|---|---|
| New application | Up to 6 weeks |
| Renewal | Sent 1 week before expiry |
Make sure to apply in advance, ideally up to 8 weeks before you need the pass. For more details or to apply online, you can visit the Medway bus pass application page.