Typically, the Medway Council's Environmental Protection team investigates noise complaints and assesses the nature of the issue. There's no specific time frame mentioned for responses, but they will make contact via email or letter upon reviewing the complaint.
Here's a summary of what happens next:
| Step | Description |
|---|---|
| Initial Assessment | Your complaint is forwarded to the Environ mental Protection team for review. |
| Contact | You'll receive contact via email or letter if your email is provided. If you report the same noise problem multiple times, this may increase response time. |
If you're looking to report a noise issue, you can complete your noise nuisance diary and submit your complaint through the report a noise nuisance form.