To renew your bus pass online in Medway, you'll need to provide several key documents depending on whether you're renewing an older person's bus pass or a disabled person's bus pass. Here's a quick overview of the required documents:
| Type of Pass | Proof of Identity | Proof of Address | Proof of Name Change (if applicable) | Photo Requirement |
|---|---|---|---|---|
| Older Person’s Pass | - Passport<br>- Driving licence<br>- Birth certificate<br>- Adoption certificate<br>- Marriage certificate<br>- Government retirement pension letter | - Medway Council Tax bill<br>- Utility bill<br>- Bank statement | - Marriage certificate<br>- Divorce certificate<br>- Name change certificate<br>- Passport<br>- Driving licence | - A photo of your head and shoulders, meeting passport photo guidelines |
| Disabled Person’s Pass | Evidence qualifying for the pass (e.g., PIP assessment, DLA award, etc.) | Same as above | Same as above | Same as above |
You can submit electronic documents, scanned copies, or clearly readable photographs of the required proofs. For more details, you can renew your bus pass online. If you need assistance, public computers are available in Medway's libraries and community hubs.