Once the council inspects the reported pothole, they'll assess the site and determine whether any safety defects require action. If so, they will order the necessary repairs based on the severity of the defect. Additionally, if you've provided your contact details when reporting the pothole, the council will respond to you regarding the outcome of your report.
Here's a quick summary of the steps involved after the inspection:
| Step | Description |
|---|---|
| Site Assessment | Council visits the reported site to evaluate the defect. |
| Order Repairs | If safety defects are found, repairs are ordered based on priority. |
| Communication | If contact details were provided, the council will update you. |
If you've experienced any injury or damage because of the pothole, remember to make a claim against Medway Council after reporting it. For further information, you can report a pothole.