You can contact Newcastle-under-Lyme Borough Council online, by phone, by post, in person, or through social media. The main phone line and office details are below, and there are online forms for reporting issues, making requests, and general enquiries.
| Contact method | Details |
|---|---|
| Online | Contact us or customer service contact us |
| Report an issue | Report it |
| Apply for something | Apply for it |
| Pay for a service | Pay for it |
| General enquiry | Use the general enquiry form |
| Phone | 01782 717717, Monday to Friday between 9am and 3.30pm |
| Out of hours emergencies | 01782 615599 |
| Post | Newcastle-under-Lyme Borough Council, Castle House, Barracks Road, Newcastle-under-Lyme, Staffordshire, ST5 1BL |
| Visit | Castle House, Barracks Road, Newcastle-under-Lyme, ST5 1BL |
| Reception opening hours | Monday to Friday between 9:00 a.m. and 4:30 p.m. |
| Social media | Follow us on Facebook and Twitter |
If your query is about roads, schools, social services, tips, libraries, or registration of births, marriages and deaths, Newcastle-under-Lyme says those are Staffordshire County Council services, so you’ll need to contact Staffordshire County Council instead.