North Warwickshire doesn’t give a single fixed investigation timescale for a noise complaint, but it does say it will act promptly and keep you updated at least every 10 working days. For the formal complaints process, the council aims to give an acknowledgement within 5 working days and a full response within 20 working days.
| What the council says | Timescale |
|---|---|
| Acknowledgement of a complaint | within 5 working days |
| Full complaint response | within 20 working days |
| Possible extension in exceptional circumstances | up to 10 working days more |
| Anti-social behaviour updates | at least every 10 working days |
If your noise issue is being dealt with as anti-social behaviour in council housing, the council’s published commitment is to investigate promptly and keep in touch regularly rather than to give a set end date.